The Level 1 certification is suitable for all learners, from brand new users looking to learn the platform to skilled users looking to become certified. This level is geared towards learning the basic day-to-day use of appointment booking, retail, and customer management.
Level 1: Running Your Booker Software
Level 1 Certification: Staff
-
Introduction to Booker
We're starting with the basics. These lessons cover what you need to know when getting started at a spa or salon business, such as how to clock in for your shift and find answers using support resources.
-
Customer Management
The customer profile tracks everything that a client does at your business, from their very first visit to their most recent purchase. These lessons will give you a fuller understanding of the customer experience by taking an up-close look at each sect...
-
Running the Appointments Calendar
Learn every step of the appointment scheduling process, from booking, to rescheduling/cancelling, to checkout.
-
Booker Business App
Booker is designed to be accessible from any device, no matter where you are, providing flexibility for business owners and employees. These lessons will cover how to use the business app.
-
Booker Reports: Time Clock & Daily Closeout
The software includes a wide selection of reports that provide key insights into the day-to-day operations of a business. In this section, we'll look at the ones you're most likely need when running the front desk.
-
Exam
This exam is unlocked after watching all of the Appointment Level 1 videos.